The digital transformation of the provisioning of IT consulting services to clients forces many companies to reinvent their business models. While the importance of digital transformation is well recognised nowadays. Digital IT consulting services are primarily explored from business perspective, while research of stakeholders' needs, technical requirements, and designs of relevant artefacts is scarce. while the individual solutions and practices that worked in real-world contexts are reported. The transformation to digital services and the adaption of existing business models to exploit those digital services and related processes in the context of IT consulting is investigated in both the disciplines of Information Systems and of Consulting Research.
These strategies include business process re-engineering, organizational development, total quality management and the use of information technology. More importantly, technology has been identified as a key internal dimension aiding organizations in transforming. In fact, the role of new information and communication technologies has been widely recognized because of their rapid development and diffusion, resulting in triggering business transformation considerations within organizations. Recognizes the fusion between the business strategy and IT strategy. Translates the digital layer of a business strategy to the various functional strategies and acts as a missing link. Provides specific transformational guidelines to reach the future state. Considers broader organizational restructuring requirements and acquisitions.
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